Privacy Policy

Cartwright King Solicitors ("we", "us"), Suite 1 Business Development Centre, Eanam Wharf, Blackburn, BB1 5BL, is the data controller for personal information collected through cartwrightking.co.uk and in the course of providing our legal services. We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Information we collect

We collect the information you give us when you contact us, complete our contact or newsletter forms, or instruct us: personal details such as your name, address and email address, details about your matter, your IP address and the pages you visit. We do not hold your credit card details, expiry date or security codes in our database. To improve our services, telephone calls are recorded and monitored.

2. How we use your information

to provide our legal services and process your case;
to comply with legal and regulatory obligations, including those of the Solicitors Regulation Authority (SRA) and UK data protection law;
for auditing, research and investigation to operate and develop our services;
to send you news and information about our services, where you have opted in (you can unsubscribe at any time).

3. Cookies

A cookie is a small file saved on your computer or mobile device by a website server. Cookies help a website remember you when you return and make using it easier and faster. You can block or delete cookies through your browser settings, although this may affect how the website works for you.

4. Sharing your information

We do not sell your information. We share it only with third parties who help us process it, who must comply with our privacy and security measures, and only in regulated circumstances such as legal processes, fraud prevention and safeguarding the security of our network.

5. Security

We use antivirus, anti-spam and firewall protection, keep our servers and software patched, encrypt the personal data we hold and restrict access to staff who need it to do their work. Cartwright King holds the Cyber Essentials certification.

6. Your rights

the right to be informed;
the right of access (free of charge unless the request is excessive);
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object;
rights in relation to automated decision making and profiling.

To exercise any of these rights, use our online contact form, call the office and ask for your file handler, or email our Data Protection Advisor at chris.marsh@cartwrightking.co.uk.